
Warm Hands. Warm Heart.
Supporting Your Independence. Your Goals. Your Choice.
We walk with you, every step of the way. Warm, reliable disability and ageing support across NSW and Victoria — because sometimes the smallest things, like a gentle voice and showing up when we say we will, mean the most.
- Registered NDIS provider
- We show up when we say we will
- Consistent, familiar support workers
Who we support
Support that meets you where you are
We work alongside people from every background and every stage of life — with care that respects who you are.
People With Disability
NDIS participants of all ages, across all support levels.
Older Australians
Ageing well at home, with support that adapts over time.
Aboriginal & Torres Strait Islander Communities
Culturally safe support, delivered with respect.
CALD Communities
Language-aware, culturally responsive care.
Veterans & Their Families
Support that understands service and its impact.
Our services
Everything you need, from one team you trust
Whether you're navigating your first NDIS plan or looking for reliable day-to-day help at home, we have a support that fits.
Disability Support Services
Respectful support with daily personal tasks, always at your pace.
Learn More about Disability Support ServicesSupport Coordination
A guide who helps you understand your plan and connect with the right providers.
Learn More about Support CoordinationCommunity Access & Social Support
Staying connected — from appointments to social activities, we're here for you.
Learn More about Community Access & Social SupportTransport Assistance
Safe, comfortable travel to appointments, work, study and social activities.
Learn More about Transport AssistanceDomestic Assistance
Help keeping your home clean, safe and comfortable.
Learn More about Domestic AssistanceNDIS Application & Plan Review Assistance
Help applying for the NDIS, and making sure your next plan reflects your needs.
Learn More about NDIS Application & Plan Review AssistanceCapacity Building Supports
Building new skills, growing confidence, at your own pace.
Learn More about Capacity Building SupportsSupported Independent Living (SIL)
Support in your own home, day and night, with housemates you choose.
Learn More about Supported Independent Living (SIL)
What we stand for
Compelling. Compassion. Competence.
Three words we hold ourselves to on every visit, with every participant, every time.
Compelling
We listen, we act, and we go the extra mile for our participants.
Compassion
We care deeply and treat every person with kindness, respect and empathy.
Competence
Skilled, experienced and committed to delivering quality support you can rely on.
Our Promise to You
- We listen to your needs
- We show up when we say we will
- We provide consistent, reliable support
- We treat you with respect and kindness
- We honour your choices and goals
Sound familiar?
Tired of these frustrations?
We hear it all the time from families who've been let down by support before. Here's what we do differently.
What you've dealt with before
- Promises made, but support fades later — good at the start, then no follow-through.
- No one shows up — services don't arrive, or support isn't consistent.
- Staff keep changing — you have to keep explaining yourself, over and over.
- Broken promises and poor communication leave you guessing.
What you get with Providence
- We take the time to understand you
- We provide consistent, caring staff who build trust
- We show up and follow through
- We communicate openly and honestly
- We are strong, and we never give up — we accept the challenge
We are here. We are ready.
In the spirit of reconciliation
Acknowledgement of Country
Providence acknowledges the Traditional Custodians of the lands and waters on which we live and work, and pays respect to Elders past and present. We recognise the continuing connection to Country, culture and community of Aboriginal and Torres Strait Islander peoples, and we are committed to providing support that is culturally safe, respectful and welcoming to all.
Here for you. Here with you.
Let's work together to achieve your goals
Talk to a real person about what you need. No pressure, no jargon — just a real conversation, and a team that shows up when we say we will.