Frequently Asked Questions
How can we help?
Find answers to common questions about Providence, our services and getting in touch with our team.
Looking for information about NDIS plans, eligibility or the NDIS process? Visit our NDIS FAQs
Find answers about
- About Providence
- Services & support
- Getting started
- Contact & enquiries
Browse by topic
What would you like to know?
About Providence
About Providence
Providence provides a range of disability and ageing support services, designed around individual needs, preferences and goals. You can view our current range of services and what each one involves on our Services page.
Providence works alongside people from every background, age and stage of life — including people with disability, older Australians and the broader communities we serve. You can read more about who we support on our About Us page.
Providence delivers support across New South Wales and Victoria. Availability can vary by service and location, so please contact us to discuss what's available in your area.
You can find our current office locations and contact details on our Contact page.
Services & support
Services & support
Providence offers a range of disability and ageing support services. The right type of support depends on your individual needs, preferences and, where relevant, your NDIS plan. Explore our Services page for a full overview.
Yes. If you're unsure which Providence service may suit your needs, you can contact our team to discuss what you're looking for.
Yes. You're welcome to call us or send an enquiry through our website to ask questions before arranging any support.
Getting started
Getting started
Getting started is simple: explore the services available on our website, then contact Providence and tell our team what support you're looking for. From there, we can discuss the next appropriate steps with you.
Providence has a dedicated NDIS Support section covering understanding the NDIS, getting started and common NDIS questions.
You can send an enquiry directly through our website enquiry form, and it will be sent to the Providence team.
Contact & enquiries
Contact & enquiries
You can contact Providence by phone or email, or through our Contact page — our team can help direct your enquiry.
Your enquiry is sent to the Providence team for review. The team can then contact you using the details you provided.
NDIS Questions
Looking for NDIS information?
For questions about understanding the NDIS, getting started and navigating common NDIS topics, visit our dedicated NDIS Support resources.
Still have questions?
Our team is here to help you find the information you need and discuss the support you're looking for.