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Providence — Disability & Ageing Support ServicesWarm Hands. Warm Heart.

Your experience matters

Participant & Service Experience Survey

Your feedback helps Providence improve the quality of our services and support. This survey asks about your experience with Providence, including communication, respect, choice, reliability and overall satisfaction.

Your responses will be sent privately to Providence. You can complete this survey anonymously or provide your contact details if you would like us to follow up with you.

A

About Your Support

Who are you completing this survey for? (optional)
Which Providence service(s) are you providing feedback about? (optional)

Select all that apply.

How long have you or the person you support been receiving services from Providence? (optional)
B

Your Experience

How satisfied are you with the way Providence communicates with you? (optional)
How satisfied are you with the respect and dignity shown to you? (optional)
How satisfied are you with the opportunities you have to make choices about your support? (optional)
How satisfied are you with the reliability of the support you receive? (optional)
How satisfied are you with the professionalism of Providence staff? (optional)
How satisfied are you with how well Providence understands your individual needs and preferences? (optional)
How satisfied are you with how safe and comfortable you feel when receiving Providence support? (optional)
How satisfied are you with the overall quality of the support or service you receive? (optional)
C

Overall Experience

Overall, how satisfied are you with Providence? (optional)
How likely are you to recommend Providence to someone looking for disability or ageing support? (optional)
0 — Not at all likely10 — Extremely likely
D

Your Comments

E

Optional Follow-up Details

Providing your contact details is optional unless you ask us to contact you.

Would you like someone from Providence to contact you about your survey response?
Talk to Us+61 2 9907 8327